Public Offer for Paid Subscription

1. Parties and acceptance

The Provider is a private individual, the owner of the Chilli Villi project. The Customer is the user who accepts this offer.

No legal entity has been registered for the project yet: the service has no registration number and no registered address, and we do not put a guess in their place.

Once registration happens, the full name, registration number and address will be published here and in the other service documents.

Acceptance occurs upon payment for the selected plan. From that moment the contract is concluded on the terms set out here, accepted in full and without reservations.

This offer applies together with the Terms of Use and the Privacy Policy. Where the offer and the Terms of Use differ regarding paid access, the offer prevails.

2. Subject matter

The Provider grants the Customer access to the paid features of the Chilli Villi information service for the period matching the plan paid for.

Paid features are: the listing author's contact and the link to the original source; notifications about new listings matching a saved search; keeping up to ten saved searches at a time.

Access is provided electronically, through the website and the Telegram bot. No physical medium is delivered.

This is a subscription contract: the Customer pays for the right to use the service during the paid period, not for a specific number of listings viewed or contacts obtained. The fee does not depend on whether the Customer actually used the access.

3. What is not included

The Provider does not offer real-estate, agency or brokerage services. The price of access does not include, and the Provider does not perform: searching for a property to order, negotiating with owners, arranging viewings, inspecting a property, verifying an owner or their title, legal support, booking, or collecting rent payments.

The Provider does not guarantee that the Customer will find a suitable property, that catalog listings are current and accurate, that a listing author will reply, that a property is available, or that a rental will happen. The catalog is compiled from open sources and reproduces their content.

The Provider is not a party to any rental transaction and is not responsible for it. The Provider's obligations are limited to granting access to the service.

4. Plans and payment

Current plans — their contents, duration and price — are published in the Telegram bot and on the website. The plan in force at the moment of payment applies to the whole paid period and is not changed retroactively.

The payment method depends on where access is purchased. In the Telegram bot, payment is made with Telegram Stars (currency code XTR): Telegram's rules allow digital goods and services to be sold inside a bot only this way. The price in Stars is shown on the plan screen and in the invoice before payment.

A Stars payment is one-off: a single charge, with no auto-renewal and no recurring charges. Settlement happens inside Telegram; the Provider neither receives nor stores the Customer's payment credentials and has no access to their balance.

Payment outside the Telegram bot is not accepted at the moment: the service has no external payment channel, and there is no link to pay through. If such a method appears, the link and the details will be shown on the payment screen at checkout, settlement will happen outside the service — on the side of the payment provider or bank — and the Customer's payment credentials are not passed to the Provider. The rules of this section and of sections 5 and 6 that are written for payment outside the bot apply from the moment such payment becomes possible.

Payment-system and bank fees, and currency conversion losses, are borne by the Customer. The rate at which Telegram sells Stars, and the cost of acquiring them, are set by Telegram; the Provider does not influence them and receives payment in Stars rather than in the currency of purchase.

5. Activation and term

When paying with Stars in the Telegram bot, access opens automatically as soon as Telegram confirms the payment. No manual confirmation is required.

When paying via an external link, the Customer confirms payment in the service (the "I have paid" button). The request reaches the Provider, who reconciles the payment and opens access manually. Normal activation time is up to 24 hours from confirmation. If the payment cannot be found, the Provider contacts the Customer using the details they provided.

Manual activation also serves as a fallback: if access does not open automatically after a Stars payment, the Customer only needs to contact support — the payment is evidenced by Telegram's own records, and there is nothing to pay again.

The access period runs from actual activation, not from payment. Any activation delay caused by the Provider is compensated by extending the period by the corresponding number of days.

At the end of the paid period access to paid features closes automatically. There is no auto-renewal and no recurring charges under any payment method: to continue, pay for the next period.

The Customer's saved data — favorites, saved searches, history — is not deleted when the subscription ends; only access to paid features closes.

6. Refunds

The refund procedure depends on the payment method: Stars payments are refunded in Stars under Telegram's rules; all other payments follow the rules set out below.

Refunding a Stars payment. Send the request via the /paysupport command in the Telegram bot, or by email to [email protected]. The refund is issued through Telegram, by the same channel: the Stars are returned to the Customer's Telegram balance. Transfer to a card, a bank account or in another currency is not possible, because settlement took place inside Telegram. The Provider initiates the refund within 3 business days of receiving the request; crediting times and the deadline after which a refund is no longer possible are set by Telegram's rules.

Telegram refunds the entire payment as a whole — a partial refund of Stars is technically impossible, so pro-rata calculation does not apply to such payments. When a Stars payment is refunded, the access it paid for ends as of the refund.

Refunding other payments. The Customer may terminate the contract at any time and receive a refund for the unused remainder of the period by sending a request to [email protected] from the email or account linked to the subscription. The refund is calculated for whole unused days counted from the date the request is received; the day of receipt counts as used. Formula: refund = period price ÷ days in the period × whole unused days.

For those payments, review and transfer take up to 10 business days from receipt of the request. Refunds are made by the same method the payment arrived. Transfer fees are deducted from the refunded amount unless the law requires otherwise.

Refund on the Provider's initiative: if the Provider discontinues the service, or a paid feature is unavailable continuously for more than 72 hours for reasons attributable to the Provider, the remaining period is refunded without a request from the Customer, by the method matching the original payment.

The Provider may decline a refund in cases of abuse of right — in particular, systematic alternation of payments and refunds, bulk extraction of contacts during the paid period, and breaches of the Terms of Use. A refusal is given in writing with reasons.

Where access was provided free of charge (launch promo, zero-price plan), no refund is due as no payment was made.

7. Rights and obligations

The Provider undertakes to: grant the paid access within the agreed time; keep the service operational; give advance notice of planned maintenance; and handle the Customer's requests within the deadlines in the Contact section.

The Provider may: change the composition and content of the service; change plan prices for future periods; suspend access if the Customer breaches the Terms of Use; and engage third parties for technical operation of the service.

The Customer undertakes to: comply with the Terms of Use; not share access with third parties; not use obtained contacts for mailings or resale; and provide accurate contact details.

The Customer may: use the paid features for the whole paid period; terminate the contract and obtain a refund under section 6; and contact support.

8. Liability

The Provider's aggregate liability under this contract is capped at the amount actually paid by the Customer for the current paid period.

The Provider is not liable for the Customer's lost profit, for losses arising from dealings with listing authors or from reliance on catalog information, or for the consequences of listings being inaccurate.

Neither party is liable for non-performance caused by force majeure, including unavailability of third-party platforms and communication networks, and blocks or access restrictions imposed by third parties or authorities.

9. Launch promo period

The Provider may grant access to paid features free of charge — wholly or partly, for any period at its discretion.

During such a period no fee is charged, the contract does not become one for consideration, and no financial liability of the Provider arises. Ending a promo period is not a unilateral change to already-paid subscriptions.

10. Validity and amendments

The offer is valid from its publication date until withdrawn or replaced by a new version. The current version is always published on this page with its update date.

Amendments do not apply to already-paid periods: until they end, the version in force at the time of payment applies.

The contract runs until the end of the paid period or until terminated under section 6.

11. Governing law and disputes

While no legal entity is registered, this document designates neither a governing law nor a competent court: the country of registration is not settled yet, and naming one at random means naming the wrong one. Until registration, disagreements are settled in the first instance by correspondence at [email protected]. Once registration happens, the governing law and the forum will be stated in this section.

Pre-court settlement by correspondence remains a mandatory step: a claim is sent to [email protected], and the deadline to answer it is 30 calendar days.

If the Customer is a consumer, this section does not deprive them of rights granted by the law of their country of residence.

12. Provider details

The Provider is a private individual, the owner of the Chilli Villi project.

No legal entity has been registered for the project yet: the service has no registration number and no registered address, and we do not put a guess in their place.

Once registration happens, the full name, registration number and address will be published here and in the other service documents.

Email: [email protected]

Website: chillivilli.com